FAQ’s

You can either instruct us by completing the instruction form on this site or by telephoning our office where a member of staff will gladly take the relevant details over the telephone. The relevant paperwork for your completion can then either be emailed or posted to you.

No, this can be dealt with by either completing the on-line instruction form or by telephoning our office. Alternatively, if you prefer to instruct us in person, please call into our office during our opening hours, which are Monday to Friday 9:00am to 1:00pm and 2:00pm to 5:00pm.

We request an initial payment of £100.00 for a Sale or Transfer of Equity, and £500.00 for a Purchase, Re-mortgage, or combined Sale and Purchase to cover the initial search fees. The balance of our charges and disbursements will be payable by the completion date.

Yes. The amount charged will depend upon how much work has been carried out on the transaction up to the time it falls through. In addition, any fees already paid out for initial searches will be lost.

No. The firm’s that offer this generally charge higher fees in the first instance to cover their costs for offering this.

No.  We send all documents out for signing by post.  However, if you prefer to attend our office for signing those documents then you are welcome to do that by prior appointment.

We pride ourselves on the fact that we generally endeavour to deal with correspondence on the day of receipt but certainly within 2-3 working days of receipt. Some local authorities will expedite searches upon payment of an additional fee. Please bear in mind that in any transaction involving either a sale or purchase, it is not just down to how quickly we deal with matters as we have to rely upon another party and their conveyancer and if they do not deal with matters quickly then this can slow down the whole process.

Most sale and purchase transactions can take between 8 – 12 weeks from start to finish but that will depend on the length of the chain and how quickly the other party and their lawyers deal with matters. Each transaction is different however and some transactions do complete much quicker and others take longer.

Most Re-mortgages and Transfer of Equity transactions can be completed within 4 weeks from being instructed but that will depend on how quickly the mortgage lender issues a mortgage offer or consent to transfer.

Yes, provided at the outset we do not consider that a conflict of interest arises or is likely to arise and provided both parties consent. We do however prefer not to act for both parties unless both parties are long established existing clients because if during the transaction a conflict of interest was to arise we would have to cease to act for both parties which could then cause inconvenience.  Each party would be represented by a different qualified Conveyancer within the firm.

We currently use a company called First AML who carry out electronic identification checks on our behalf.  This helps us to ensure that we are not provided with any fraudulent identification documents.  Further details will be provided to you should you instruct us to act on your behalf.

We have to comply with money laundering regulations and as part of our service therefore we are required to check your proof of funds and our checks will be much more detailed that the checks carried out by the estate agent.